How the Service Works
- Available to Newham residents only.
- Available to residential properties only.
- Runs annually from 1 March to 31 October.
Booking Options:
- Yearly Subscription: Suitable for properties with larger gardens.
- Pay-per-Collection: Suitable for properties with smaller gardens.
Yearly Subscription
- Cost: £40 per year.
- Booking Dates: One collection every two weeks (each collection must be booked in advance).
- Collection: We aim to complete collections within five working days.
- Collection Limit: Up to six bags per collection.
- Bag Guidelines: Waste must be contained in black plastic bags.
- Renewal: Subscription must be renewed on an annual basis.
Pay-per-Collection
- Cost: £5 per collection.
- Booking Dates: One collection every week (each collection must be booked in advance).
- Collection: We aim to complete collections within five working days.
- Collection Limit: Up to six bags per collection.
- Bag Guidelines: Waste must be contained in black plastic bags.
For Landlords and Managing Agents:
- Please see Terms and Conditions.
Putting Your Green and Garden Waste for Collection:
- Put your green and garden waste contained in black plastic bags in your front garden as soon as you’ve booked your collection. We may collect them straight away.
- Please make sure you tie the black bags securely before you put them out for collection.
- Please don’t put your green and garden waste bags out before you have booked a collection.
- Please do not leave the green and garden waste bags on pavements.
- Please read the terms and conditions before you make your booking.
- If your green and garden waste is not placed out in time for collection, it will not be collected. You will need to book a new collection to ensure proper disposal.
- If the waste is removed by a third party, you are liable to lose your booking fee.
- If you do not have a front garden, leave your green and garden waste bags next to your rubbish bin, ensuring it does not block paths or pavements.
- Make sure your green and garden waste bags are clearly visible and can be safely removed.