Support for asylum seekers and refugees in Newham

E-VISA’s

Biometric residence cards are being replaced by evisas

UK Visas and Immigration (UKVI) are developing a digital immigration system.  This means they are replacing physical documents with an online record of your immigration status.  

This is known as an eVisa.

If you use a physical or legacy paper document to prove your immigration rights, go to www.gov.uk/evisa to find out what you need to do next, and when you can do it. 

You must make this change by 31 December 2024.

Updating your physical document to an eVisa does not affect your immigration status or the conditions of your permission to enter or stay in the UK. 

Please ensure you keep your physical documents, even after they expire. You may need to provide information at a later date, so you must have these.

The documents being replaced are:

  • Biometric residence permits (BRP)
  • Biometric residence cards (BRC)
  • Passport endorsements, such as indefinite leave to enter wet ink stamps
  • Vignette stickers in passports, such as entry clearance or visa vignettes

An eVisa is an online record of your immigration status and the conditions of your permission to enter or stay in the UK. You will need to create a UKVI account to access your eVisa. 

Creating a UKVI account is free and straightforward.

Please watch the video links below for more information:

What is an eVisa?

How to create a UK Visas and Immigration (UKVI) account and get access to your eVisa

Self-service guidance

Registering for an e-Visa

e-visa registration

To assist you with registering for your E-Visa, we have created some user guides in different languages.

If you receive any error messages please contact the resolution centre on 0300 790 6268 and select option 3.

Get help registering

If you are unable to register for the eVisa because you do not have access to a smart phone, you can request help from the We Are Group. You can book a session with them at your local library.

If you are struggling with registration please contact Migrant Help.

Ramfel also provide support with e-Visa’s, please complete the Self Referal Form or email them at evisas@ramfel.org.uk.

Errors on eVisas

Having set up your account and you find an error, please report this immediately via the Home Office web form, or use the eVisa Chat function or call them on 0300 790 6268 - select option 3.

Opening times: Monday to Friday, 9am to 4:30pm (excluding bank holidays).

Using your eVisa

How to prove your immigration status with an eVisa

How to travel with your eVisa