Repairs

Internal timber, UPVC or tile window sills (unless affected by rot or woodworm)

X

Skirting boards and picture rails (unless affected by rot or woodworm)

X

Window vents

X

Internal doors, ironmongery, and threshold strips (unless affected by rot or woodworm)

X

Concrete floors (not including floor tiles)

X

Vinyl floor tiles where we fitted them (we will only do full replacement in bathrooms, toilets and kitchens)

X

Floorboards and joists

X

Loose floor coverings and fitted carpets

X

Major plasterwork

X

Minor repairs to plasterwork, such as cracks and small holes (less than six inches or 150mm square)

X

X

Fireplaces

X

Sweeping chimneys

X

Staircase, banisters and handrails

X

Bath panels (unless we damaged them while doing other repairs, but replacements may not match existing panels)

X

Wooden airing cupboard panels, frames, door and shelving (unless affected by woodworm or rot)

X

Internal pipework boxing, but only if we originally fitted it

X

Kitchen cupboards (we will replace cupboards that are beyond repair but not necessarily to match
existing units)

X

Cupboard drawers

X

Cupboard door catches, handles and hinges

X

Worktops. We will replace worktops that are beyond repair  due to normal wear and tear but not necessarily to match existing

X

Hat and coat rails

X

Light switches

 X

Water service pipes, overflow pipes and water tanks

X

Blocked sink, bath and hand basin waste pipes

X

Blocked toilet the first time only, unless the drain is faulty

X

Taps, stop cocks, and wheel valves

X

Sink unit

X

Wash hand basin

X

Toilet flushing systems

X

Toilet seats

X

Bath or shower tray

X

Plugs and chains

X

Shower, if we own it

X

Seal between the bath or sink unit and tiles

X

Bleeding of radiators

X

Smoke alarms (when we fitted them but not including the battery)

X

Carbon monoxide alarms

X

Internal decoration

X

Extra door and window locks

X

Security door chains and spyholes

X

Draught proofing to windows (unless it is part of the frame design)

X

Draught proofing to external doors (unless it is part of the frame design)

X

Separate hot-water cylinder jackets (after we have supplied the first one)

X

Low-energy light bulbs

X