Statement from Mayor of Newham, Rokhsana Fiaz OBE on the report of the Social Housing Regulator

Report of the Social Housing Regulator statement.

“Ever since I became the Mayor I have demanded that our residents are at the heart of everything the Council does – so I am deeply troubled and sorry that today’s Social Housing Regulator judgement highlights how the Council’s housing services have fallen significantly short of the standards we expect for our council tenants here in Newham.

“Residents living in our Council homes deserve better, and I have made clear that the required improvements by the Housing Services department must be swift and rapid. We must do better by our tenants and residents and as Mayor of Newham, I’ll be making sure the recommendations are implemented fully and all lessons learnt across the entirety of the Council.  There will be openness and transparency about progress in making those required improvements across all areas of the consumer standards; and I’ll be bringing in external experts to provide me additional assurance that change is happening.

“Fourteen years of cuts by the previous government have had enormous consequences for local authority services across the country – and Newham is no exception. We are already working at speed to complete overdue fire inspections, put in place additional resource to deliver electrical safety improvements and enhance opportunities for residents to engage with our services. In recent years, Newham has made enormous progress – I will work every day to ensure that our housing services are not left behind”

Published: 16 Oct 2024