Finding an exchange
If you are a Newham Council tenant you can register for a mutual exchange with Choice Based Lettings
Exchanges using Choice Based Lettings' website usually take place in Newham or with partner boroughs. This service is free of charge.
Tenants also advertise for mutual exchanges by word of mouth or on social media. If you would like to look for an exchange either in Newham or another borough you can sign up at HomeSwapper. There is no charge for Newham Tenants using HomeSwapper.
All our exchanges take place online so you will need to ensure you register your details on the system.
Once you have been approved for exchange, your details will be included on the mutual exchange register and you may be contacted by interested parties or you may contact suitable exchange partners.
Once you have found an exchange partner
Once you find a tenant who is interested in exchanging homes with you, you will need go online to HomeSwapper.co.uk and make a mutual exchange application.
Please note all parties involved in the exchange, will be required to make an application to HomeSwapper.co.uk
If the tenant is not one of our tenants, you will also have to find out what the application process is for all other landlords’ involved in the exchange.
What if I am unable to apply online?
All applicants will be expected to go online to complete a HomeSwapper application. With regards to anyone who cannot use a computer, they should send an email to - Housing.Register@newham.gov.uk and they will be contacted by a Lettings Agency Officer. The officer will speak to the resident and help them to navigate how to complete the HomeSwapper application.
Does the exchange have to be only between two tenants?
You can swap a tenancy in a chain with more than one partner, such as a three-way exchange.
