Council tenants home contents insurance

Let’s protect what makes your place a home

We have teamed up with Royal & Sun Alliance insurance company to provide contents insurance for Newham Council residents.

You have a home full of things that you need and love – clothes, TV, kitchen appliances, keepsakes, furniture, and gadgets. Surely, if stuff’s worth owning, then it’s worth protecting.

As your landlord, we insure the building and anything we provide, but we don’t cover your home’s contents and belongings. Ask yourself, would you need help with the cost of putting things right after a kitchen fire, a washing machine flood, or a break in? It could get pretty pricey. But don’t worry – tenants contents insurance financially protects your home’s contents. 

A thumbs-up from us

It’s good to know you’re choosing contents insurance that’s been given our thumbs-up.  We’ve worked with our insurance provider, RSA, to make sure the cover, price, and service could be suited to your needs.  Over 25,000 tenants just like you have chosen them for their tenants contents insurance*.

* Number of customers with an active tenants contents insurance policy – April 2023.

What you need to know about RSA’s tenants contents insurance

  • Tenants contents insurance financially protects the contents in your home, garage and shed.
  • Cover includes improvements you make to your home, such as new laminate flooring or a fitted kitchen.
  • Prices start from as little as 45p per week, £1.47 per month, or £15.65 a year** for contents insurance.

**Prices shown are for £4,000 of contents insurance cover, based on postcode area and include a transaction fee. They exclude accidental damage and optional covers. The price you pay will depend on your individual circumstances, postcode and cover chosen.

RSA price data June 2023.

  • You can pay, weekly, fortnightly, monthly or annually – whatever suits you best.
  • No nasty surprises – no excess on claims and no fees for changing your details or cancelling your policy.
  • You don’t have to have special door or window locks – as long as your external doors lock, it’s fine.
  • You can upgrade your cover to protect your homes contents against accidental damage.
  • You have the option to protect your belongings whilst away from the home, and if you have them, you can also cover your bicycles, hearing aids, and wheelchair/mobility scooter(s) whilst away from your home.
  • More than 25,000 tenants have already chosen RSA’s tenants contents insurance*, so they understand what you need from them.

* Number of customers with active tenants contents insurance policy – April 2023.

RSA will be there for you, if you ever need to make a claim and will put things right as quickly as they can.

In the last three years, RSA has paid more than 3,700 claims with a value of £2.5Million ***.

***  RSA claims data January 2020 – December 2022.

This is a monthly policy, so you’re only committing to a contract each month when you pay for it to renew. Your price and cover will stay the same each month, unless you want to change it.

On a set date each year there is a review of your policy terms, conditions and price, which may mean they will change. RSA will send you everything you need to know about this. So you can decide if you want to continue with the policy or not.

Ready to find out more?

If tenants contents insurance sounds like a good idea, you can find out more and apply today.

Submitting a claim

We know that submitting a claim for home contents insurance can be very stressful.

To help the process you can now access an online claims portal provided by the insurer. You can use the portal to submit a claim and track its process – all in one place.

You can find the claims portal here.

Contact Resident Services

Address: Direct House, Abbey Road, London E15 3LX

Telephone: 020 3373 3252

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