Cleaning service

Cleaning of communal areas

The communal areas of low-rise blocks are cleaned once a week. The scheduled cleaning day is advertised in your block.

High-rise blocks with lifts and bin chutes are cleaned daily.

Your cleaner should:

  • Sweep and mop lobbies, landings, staircases and clean handrails
  • Clean glass panels, window sills and ledges
  • Replace defective light bulbs when reachable otherwise this should be reported to Housing repairs
  • Remove cobwebs and clean lights
  • Sweep pram shed and garage areas
  • Sweep and regularly remove weeds from hard surface areas outside (seasonal attendance)
  • Remove litter from shrub beds and grassed areas.

Graffiti should be removed within five working days of it appearing, or 24 hours if it is particularly offensive.

In high-rise blocks, cleaners should also:

  • Sweep and mop the lifts
  • Check if the chute bin is full and replace it with an empty one.