If you are struggling with paying your Council Tax, contact our team immediately on 0208 430 2000 and we can look at ways to help you make payments and keep the outstanding amount down.
Whatever the circumstances do not ignore your bill. Recovery action will continue if you do not pay.
Pay by direct debit
To help spread out the Council Tax instalments equally, you can set up a Direct Debit
This should help make the payments more manageable and ensure you do not miss a payment.
Pay over 12 monthly instalments
You can pay your Council Tax instalments over 12 months instead of 10 months to help lower your monthly cost.
The option to pay over 12 monthly instalments is only available at the start of the tax year (from 1 April to 1 March), but we can spread your remaining instalments through to 1 March if you are up to date with your payments.
Discounts and Exemptions
Depending on your circumstances, you may be able to pay less or no council tax.
Check if you qualify for a discount or exemption
Help if you are on low income or benefits
If you are on a low income or get benefits, you may be eligible to apply for Council Tax Reduction.
Advice
Council Tax arrears are a 'priority debt' which means that it should be paid before other debt like credit cards.
If you are struggling to pay your Council Tax due to financial difficulties, further help and advice is available:
- see if you are eligible for any Department of Work & Pensions (DWP) benefits
- view our help with the cost of living webpages for advice and support with debt
- get in touch with Our Newham Money for free, confidential debt and money advice
