Hardship support

Household Support Fund - April - September 2024

The Household Support Scheme is intended to alleviate hardship and support those most in need that have been affected by the significant rise in cost of living and are suffering financial hardship.

The Household Support Fund is funded the UK Government

The Household Support Fund is designed to provide short-term urgent financial help to Newham residents who are struggling to afford household essentials such as buying food and paying for prepayment meter energy bills.

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Your questions answered

  • Can I get help if I go to work or if I am retired, or if I do not work at all?

Yes, provided you can show that you are struggling to pay for essentials.

  • Will a Household Support Fund affect my benefits?

No, it will not affect your benefits.

  • What happens next?

The application will be reviewed by Our Newham Money who will confirm the outcome of your application award where applicable.

  • What if I can’t apply through the website?

The quickest way for you to apply is online

If you don’t have online access and need support to apply – Please phone Our Newham Money 020 8430 2041 and an adviser will help you make an application.

  • Fraudulent Claims

Where Newham Council suspects that fraud may have occurred, it will investigate the matter as appropriate, this may lead to criminal proceedings.

If a claimant attempts to claim an award from the Household Support Fund by making a false declaration or providing false evidence they may have committed an office under the Theft Act 1968.

  • Immigration status

Our Newham Money cannot provide any advice on how an award may affect your status in the UK or any support you are receiving from the Home Office, please seek independent advice before making an application.